Effective Date: 1 January 2026
J West (Aust) Pty Ltd (ABN 87 696 753 349) ("we", "us", "our") is committed to protecting the privacy of individuals whose personal information we collect, hold, use, and disclose. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in Schedule 1 to that Act.
This Policy applies to all personal information that we collect or hold in the course of conducting our professional services and consulting business, regardless of how that information is collected or stored. It applies to information collected through our website at jwestaustpty.site, via email, telephone, in person, or through any other channel.
We collect personal information that is reasonably necessary for our functions or activities. The types of personal information we may collect include:
We will only collect sensitive information with your express consent, or where collection is required or authorised by law (APP 3.3, APP 3.4).
We use personal information for the primary purposes for which it was collected, including:
We will not use or disclose personal information for a secondary purpose unless the secondary purpose is related to the primary purpose and you would reasonably expect the disclosure, or we have your consent, or the use or disclosure is required or authorised by law (APP 6.1, APP 6.2).
We take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, and up to date. If you believe that personal information we hold about you is incorrect, you may request a correction under APP 13.
We take reasonable steps to protect personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure. Our security measures include:
You have a right to access personal information we hold about you, and to request corrections. To make an access or correction request, please contact us at:
Email: [email protected]
We will respond to access requests within a reasonable period and will not charge an excessive fee. We may refuse access in limited circumstances as set out in APP 12.3, and will provide written reasons for any refusal.
We do not routinely disclose personal information to overseas recipients. If we are required to disclose your personal information overseas, we will comply with APP 8.1 and take reasonable steps to ensure the overseas recipient complies with the APPs.
We may use your personal information to send you information about our services that we consider may be of interest to you. You may opt out of receiving direct marketing communications at any time by contacting us at [email protected]. We will honour all opt-out requests promptly (APP 7.3).
We will not adopt, use, or disclose a government-related identifier (such as an Australian Business Number) as our own identifier for an individual unless the disclosure is required or authorised by law, or a permitted general situation exists under APP 9.
If you believe that we have breached the Privacy Act 1988 or the Australian Privacy Principles in relation to your personal information, you may make a complaint to us. We will investigate and respond to your complaint within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically.
For questions about this Privacy Policy or our information-handling practices, please contact:
J West (Aust) Pty Ltd
ABN 87 696 753 349
Western Australia 6107
Email: [email protected]